MONITORING & SUPPORT
If you choose our Managed Services solutions, our IT support engineer will visit your offices and sites at agreed intervals to manage, maintain and update your IT network, servers, client computers and selected systems.
During these visits we analyse the how your network is being used, looking for issues and diagnosing problems. In this way we can identify areas for improvement and implement regular improvements in your network set up and infrastructure.
The result is better working practices and improved service for network users
Some tasks regularly undertaken under the Managed Service are as follows:
- Installation of service packs/ maintenance releases
- Preventive software maintenance on the server
- Anti-Virus update installations on server and workstations
- Backup logging and verification
- Pre-emptive hardware diagnosis
- Network performance monitoring and tweaking
- Licence auditing and compliance advice
- Network security review
By using Alliance Solutions for your Managed Services, we effectively become an extension to your business.
It offers you the potential for a more cost-efficient IT support or IT management solution than employing additional specialist IT staff.
The advent of cloud-based computing since 2010 has seen many organisations shift from a conventional “on-premise” IT model to a “hosted” one or most commonly, a combination of the two – often called a “hybrid solution”.
At Alliance Solutions we supply, install and deploy a range of products and technologies, ranging from cybersecurity to disaster recovery, voice over IP (VoiP), content management systems, mobile solutions and virtualisation.
We have our own in-house software development team and we can deliver a range of software project services aimed at saving our clients time and money whilst also delivering the exact software features, functions and benefits they require.