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Communication Solutions

The organisation glue

Without effective communication no organisation can prosper.

It is often easy to overlook just how central this topic is for every aspect of business. We take a look at the main topics in this huge subject and attempt to give some very straight forward answers on what the best type of solution is.

Email

When to use the cloud

In our opinion, organisations with up to 300 users are almost always better off using cloud based email than running their own email servers. Beyond this, things get more involved and need to be analysed on a case by case basis.

The most popular and the most powerful cloud based email solution is Microsoft Exchange Online which is part of the Microsoft 365 solution.

Collaboration

The cloud wins

Software to allow users to communicate and share documents easily is almost always better in the cloud. Users can access data from anywhere on any device and chat, talk and join conferences online.

The best solution available for collaboration, especially if you already use Microsoft Office products such as Word and Excel, is Microsoft Teams. Using Microsoft 365 and Teams organisations can:

  • Empower employees to work productively and securely online
  • Improve cross-site collaboration and communication
  • Spread costs by paying for licenses by subscription
  • Benefit from inclusive storage and communication
  • Be more agile and responsive to customer needs

Telephone system

When to use the cloud

If you only have a few users, it may be worth considering an entirely cloud based telephone solution. However, as the number of users increases, the economic model often tips in favour of running your own software based phone system.

You no longer need a phone system installed in an office. Everything is now virtual. You can choose to run a phone system on a server in your office or run it on a hosted server in a data centre.

Alliance Solutions can advise you on the best option for you. If you are still using a traditional hardware phone system then now is the time to change. In most cases you can make immediate savings by moving to a modern virtual system or opting for a cloud based solution.

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