The 3CX VoIP phone solution is a software-based telephone system that utilises Voice over Internet Protocol (VoIP) technology to transmit voice calls over the internet, instead of traditional phone lines. It is designed for businesses of all sizes, offering features such as call handling, conference calls, and integration with Customer Relationship Management (CRM) systems. The 3CX system is compatible with various IP phones and can be accessed from different devices, including desktops, smartphones, and tablets.
3CX VoIP can be deployed to suit your requirements and is ideal for distributed organisations with multiple offices, and for businesses with home-based workers.
The 3CX solution is easy to manage and comes out of the box with a range of options:
Alliance Solutions is a highly experienced 3CX Partner.
The 3CX VoIP solution is a Windows-based IP PBX system that can easily replace a traditional office telephone system without the need for additional cabling.
It is rich in features and has a web-based management console, making it easy to configure, manage and support, enabling a vast range of configuration options for every client need.
Your 3CX VoIP phone system can be deployed using network cabling installed in your office or as a wireless service.
We can install your system either with a license on your premises or as part of a fully managed service which includes private hosting at our data centre.
With the managed and hosted service, you’ll benefit from the flexibility of paying ‘per user, per month’ and can opt for dedicated VoIP handsets or softphones using headsets and a computer interface.
In addition to this, the 3CX VoIP telephony system is software-based, so there’s virtually no limit to the number of users that can be added.
Use anywhere & everywhere
Windows and Mac clients and Android and iPhone apps to turn computers and Smartphones into phone extensions. Incoming and outgoing calls are handled consistently everywhere, as though users were in the office.
Multi-site cost-efficiency
No call costs between offices and remote workers
Personalised voicemail
Individual, shared & unified voice mailboxes send voicemail to email allowing mobile access
Visible colleague availability
3CX allows everyone to see colleague availability to streamline communications.
Auto-attendant
An automatic menu system allows callers to direct their own calls e.g.1 for accounts, 2 for sales etc.
Hot Desk facility
Users can log on to any phone on the system to receive calls at their extension
On-premise or in the cloud
Run 3CX exactly to suit your needs either on-premise on an existing dedicated server or in a virtualised environment using Hyper-V or VMware. Or host it in the Cloud. Or ask Alliance Solutions to manage your whole 3CX VoIP system end-to-end.
CRM & other integrations
3CX offers a range of integrations with CRM, sales, communications and a range of other tools. An Application Programming Interface (API) is available for most CRM products.
