IT Services

IT Support

Our team is on hand to provide support for your company and your team.

Outsourcing your IT needs to us and utilising our specialist technology and knowledge, means that it’s possible to deliver projects faster and more effectively than building and training an internal team or re-assigning existing staff.

So, while you focus on your business, we can manage risk around technology, compliance, security, and data, putting your mind at rest and supporting you every step of the way.

IT Support Services
Network and Device Monitoring

Network and Device Monitoring and Management

We use a secure cloud-based remote monitoring and management (RMM) platform that allows our support staff to monitor the status of servers, network devices, PCs and Macs via a unified monitoring interface or “single pane of glass”.

This powerful platform enables our engineers to identify more IT issues more quickly before they impact users allowing faster support fix times which keeps your users working effectively.

Monitoring alerts are notified instantly to our technical support team.

The remote monitoring and management (RMM) platform enables our technical team to connect to any managed device quickly in order to resolve problems. Once access from the user has been granted, we can start a remote-control session to resolve the vast majority of issues, often without having to interrupt the user.

Cloud Service Management

Moving software systems online can transform the way you work.

For seamless collaboration, anytime, anywhere, learn more about our cloud services and management.

Cloud Service Management
IT Installation and Office Moves

Installation and Office Moves

If you need support with a new computer network installation or are moving offices, we can help get all your hardware and software set up.

We also provide ongoing support to ensure that your office is fully equipped and up-to-date at all times to ensure maximum productivity with minimal fuss.

Private Cloud and Hosted Servers

Alliance Solutions offer private cloud-based hosted server solutions that scale with your business and are custom-designed to your requirements.

These servers are housed in our own racks at our co-location site, and managed and supported by our IT support engineers.

Private Cloud and Hosted Servers
IT Advice and Consultancy

IT Advice and Consultancy

Our experts know a thing or two about IT. That’s why we offer advice and consultancy alongside our service menu.

We can help you evaluate, diagnose problems, and improve your IT, to make sure your business is on track for success.

Managing IT Compliance and GDPR

Observing regulatory security and compliance policies is vital for every organisation.

Personal or sensitive data is always at risk of being compromised. So, to minimise that risk, it’s important to have the right policies in place.

At Alliance Solutions, we know that security and compliance go hand-in-hand, yet many organisations find it hard to deploy, maintain, and protect their technology. Regulatory compliance isn’t always easy to understand, but we can work with you to help maintain adherence to applicable standards, codes, regulations, and laws.

Managing IT Compliance and GDPR

Need help?

Contact our support team today
IT Support

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