3CX VoIP Solutions
The 3CX VoIP phone system is a software-based IP PBX product that provides unified communications and collaboration for any size of organisation.
It can be deployed to suit your requirement, and is ideal for distributed organisations with multiple offices, and for businesses with home-based workers.
The 3CX solution is easy to manage and comes ‘out-of-the-box’ with a range of options:
- Low maintenance and management overhead
- Pay-as-you-go per-user pricing or on-premise at your offices or in the Cloud
- Transparent costs as all functionality and updates are included in one 3CX licence
- A rich range of useful features such as conference calling and voicemail
- Options including handset or headset, softphone
- Cost-effective free calls between IP phones on your network
Over 35,000 organisations around the world use 3CX’s innovative, reliable solution as a cost-efficient VoIP phone system.
Why choose Alliance Solutions as your 3CX provider?
Alliance Solutions is a highly experienced Silver Partner of 3CX.
The 3CX VoIP solution is a Windows-based IP PBX system that can easily replace a traditional office telephone system without the need for additional cabling.
It is rich in features and has a web-based management console, making it easy to configure, manage and support, enabling a vast range of configuration options for every client need.
3CX VoIP Phone System Benefits
Your 3CX VoIP phone system can be deployed using network cabling installed in your office or a wireless service over DECT phones. We can install your system either with a license on your premises, or as part of a fully managed service which includes private hosting at our data centre.
With the managed and hosted service, you’ll benefit from the flexibility of paying ‘per user, per month’ and can opt for dedicated VoIP handsets or softphones using headsets and a computer interface.
The 3CX VoIP phone system is software based so there’s virtually no limit to the number of users that can be added.
|Call monitoring: Managers can track call activity, number of calls made, talk time and transfers from each phone.
|Global phone directory: Company contact numbers can be stored and accessed directly from 3CX
|Auto-attendant: An automatic menu system allows callers to direct their own calls e.g.1 for accounts, 2 for sales etc.
|Automatic email notifications: Receive notifications of all missed calls and voicemails left
|Personalised voicemail: Individual, shared & unified voice mailboxes send voicemail to email allowing mobile access
|Call forwarding: Calls can be forwarded to another phone such as a user’s mobile or other number.
|Hot Desk facility: Users can log on to any phone on the system to receive calls at their extension||Door entry system: Integrate a door entry system for operation through the phone system (requires cabling)|
Rich call features provided as standard
USE ANYWHERE & EVERYWHERE
The 3CX VoIP phone system offers Windows and Mac clients and Android and iPhone apps to turn computers and Smartphones into phone extensions. Incoming and outgoing calls are handled consistently everywhere, as though users were in the office.
Your 3CX VoIP system can span multi-office and home office sites with free calling between all company extensions, using dedicated phone numbers and local STD codes. All call charges can appear on a single, central bill.
PHONE CALL RECORDING
Call recording can be useful for legal and financial institutions, or for training purposes in sales environments. Managers can also discreetly listen in on live calls, cut into calls and take control of calls if needed.
TRUE UNIFIED COMMUNICATIONS
3CX allows everyone to see colleague availability to streamline communications. Includes Instant Messaging, fax-to-email, voicemail-to-email forwarding and click-to-call integration with CRM systems.
EASY DEPLOYMENT & MANAGEMENT
VoIP handsets and SIP trunks are automatically configured by 3CX, saving time on deployment and configuration. All IP Phones can be monitored and updated remotely from the central 3CX Management Console, and smartphone clients can be deployed via email.
WEB MEETING/VIDEO CONFERENCING
The 3CX web integrated web conferencing solution saves time and improves productivity by replacing travel with face to face online communication. Colleagues using the 3CX online meeting tool can share files and collaborate easily.
ON-PREMISE OR IN THE CLOUD
Run 3CX exactly to suit your needs either on-premise on an existing dedicated server or in a virtualised environment using Hyper-V or VMware. Or host it in the Cloud. Or ask Alliance Solutions to manage your whole 3CX VoIP system end-to-end.
CRM & OTHER INTEGRATIONS
3CX offers a range of integrations with CRM, sales, communications and a range of other tools. An Application Programming Interface (API) is available for most CRM products.
We provide a range of hosted, cloud-based IT solutions and services. Like all our services, Cloud solutions can be tailored to fit around your specific business requirements, offering flexibility on a pay-as-you-go or upfront cost basis.
At Alliance Solutions we supply, install and deploy a range of products and technologies, ranging from cybersecurity to disaster recovery, voice over IP (VoiP), content management systems, mobile solutions and virtualisation.
As a specialist IT Support organisation, Alliance Solutions offers a full range of services starting from on demand ‘IT helpdesk’ services through to fully outsourced IT management and remote network and systems monitoring.