The ‘cloud’ – and cloud computing generally – has brought about a revolution in IT, networking and a whole range of business processes. It allows organisations to ‘pay as they go’ for services, hardware infrastructure and IT software. This means that business processes and applications including email, Voice over IP telephony (VoIP), file sharing, back-up…
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If your employees are using Windows 7, you need to get ready. The clock is now ticking towards 14th January 2020, the date on which Microsoft plans to end support for its operating system. The ramifications of this for the organisations using Windows 7 could be considerable. According to data published by NetMarketShare in September…
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The process of selecting and sourcing a VoIP solution for your business along with a competent supplier to install and deploy it can be a complex and, potentially, confusing process. Buyers need to understand what to look for and what questions to ask. Only then can they be confident of being armed with the necessary…
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As your business grows and your IT requirements increase both in volume and complexity, you will inevitably reach the point where you need to decide on whether to hire new or additional in-house IT expertise – or turn to a 3rd party Managed IT Support Provider (MSP). The decision on which way to go is…
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With GDPR on the horizon, data security is not just climbing up the IT support agenda. Keeping personal and business data private is a top security priority and looks set to remain that way for the foreseeable future. Accordingly, maintaining software and systems by ‘patching’ is extremely important. The case for patching was made crystal…
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To kick off the New Year of 2018, it was announced that Google researchers had discovered that most of the processors running on computers and smartphones are open to a new class of security vulnerability that makes them susceptible to attack. Understandably this news has been seized upon by the media as yet another security…
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Voice over IP telephony (or VoIP) has been around for over two decades now, ever since the internet was first harnessed by businesses for commercial use. Because VoIP uses the internet for phone calls it has inherent advantages which can make it cheaper to operate and easier to manage. This means businesses that already have…
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The ways in which organisations use outsourced IT services (IT support, IT management and helpdesk support) have evolved radically over the years, as both technology and business processes have changed. The advent of cloud computing allows companies to do even more with their IT systems, allowing the monitoring, maintenance and management of their infrastructure to…
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Many organisations use new IT innovations because they see them as a way of building competitive advantage. Others are not so quick to embrace new technology developments, despite the potential benefits, preferring instead to avoid the capital costs of investing in new infrastructure. Cloud computing can offer a range of business benefits and efficiencies, including…
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