patch management

Patch Management: Is Your IT Support up to Patch?

With GDPR on the horizon, data security is not just climbing up the IT support agenda. Keeping personal and business data private is a top security priority and looks set to remain that way for the foreseeable future. Accordingly, maintaining software and systems by ‘patching’ is extremely important.  The case for patching was made crystal…

versatility of VoIP

The Incredible Versatility of VoIP

Voice over IP telephony (or VoIP) has been around for over two decades now, ever since the internet was first harnessed by businesses for commercial use. Because VoIP uses the internet for phone calls it has inherent advantages which can make it cheaper to operate and easier to manage. This means businesses that already have…

IT as a Service

6 Reasons to Consider Shifting to IT as a Service

The ways in which organisations use outsourced IT services (IT support, IT management and helpdesk support) have evolved radically over the years, as both technology and business processes have changed. The advent of cloud computing allows companies to do even more with their IT systems, allowing the monitoring, maintenance and management of their infrastructure to…

move to the cloud

Why It’s Time to Move Your IT Systems to the Cloud

Many organisations use new IT innovations because they see them as a way of building competitive advantage. Others are not so quick to embrace new technology developments, despite the potential benefits, preferring instead to avoid the capital costs of investing in new infrastructure. Cloud computing can offer a range of business benefits and efficiencies, including…