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Training

All Alliance Solutions employees undergo extensive training and are encouraged to become an expert in a field of their choosing. This ensures the company has a well rounded skill set to tackle client networks of varying complexity and size.

Our employee training program includes all aspects of practical and theoretical aspects of with working with our accredited partners, which include Microsoft, BlackBerry, Epygi, Kaspersky, Symantec and ZyXEL.

The investment in training combined with client testimonials has resulted in Alliance Solutions being awarded the Microsoft Gold Partner status each year for the last three years!

Our customers were recently independently surveyed in a Microsoft Customer Satisfaction Index survey. From November 2011 this will be a mandatory requirement for all Microsoft Gold Certified Partners.

Our overall technical support satisfaction rating was over 94% compared with the average across all surveyed Microsoft Gold Certified Partners of 69%.

We believe these figures show our dedication to offering the best possible services to our customers.  In fact, the majority of our new customers come from referrals from our existing customers.

Latest blogs

  • AllianceSupport: BT is currently experiencing a major service outage. This outage is affecting a large number of UK ISP’s. ADSL, ADSL2+, SDSL, FTTC, EFM....

  • AllianceSupport: Congratulations to Suraj on passing his MS Windows 7 and Office 2010 Exam. He is now a MS Technology Specialist in the above....

  • AllianceSupport: RIM has just released Blackberry Cloud services for Office 365 allowing BB integration with Office 365. read more: http://t.co/I71vynGZ...