Supporting installed software applications is an essential part of the overall software service.
We are able to offer excellent levels of support for applications we have customised or developed in-house. This is because we offer the luxury of allowing our customers to talk directly to the development team rather than only through the support helpdesk.
This level of support saves everyone time (and money). In addition our support staff and developers can remotely control a customer’s PC at the customer’s request and see first-hand what the user is seeing.
As a result of this level of support we are able to advise the user and resolve any issues extremely quickly.
This all helps us to build a very close and cooperative working relationship with our customers.
Find out more contact our software department on 0800 292 2103 or email firstname.lastname@example.org