Alliance Solutions offers a range of services from locating third party software applications to meet a customer’s requirements to developing bespoke software solutions using our own software development team.
The main areas where Alliance Solutions can help are:
There are many situations where a specific software solution is required to meet a customer’s requirements.
Sometimes the software required is available as a specialist software product. It can sometimes be difficult to locate these products because they may not be well known applications.
We can undertake the analysis of your requirements and search for relevant software products that may be available. This often includes discussions with the vendor of the software to confirm the suitability of the product.
The cost involved in Alliance Solutions doing the ‘foot work’ is often substantially less than the time and labour costs involved in attempting to locate your own software solutions.
If a software product is not available to meet a client’s needs then we design a software specification and / or write a bespoke solution to meet your requirements.
When an off-the-shelf software solution is not available, the next step often to look at a bespoke software solution.
We have an in-house software development team that develops solutions for our customers as well as developing ever more powerful network tools for use by our network engineers.
There are two main categories of bespoke software solutions:
Customised Applications
This involves customising a general purpose application. This may be done using macros or some form of custom development tool. There are a large number of applications in this category. This option often costs less than having a fully bespoke solution developed.
Fully Bespoke Solutions
Developing software from scratch allows the ultimate in tailoring a solution to suit the way your organisation works.
The majority of applications that we develop run within a web browser and access a server where the processing and storage work is done. This is a very powerful model and offers easy maintenance and upgrades and a robust platform on which you can run line-of-business applications with peace of mind.
We offer very competitive rates for both customisation and fully bespoke software development.
Once a software solution has been purchased or developed, we will test and install it to ensure it meets your organisation’s requirements.
Not surprisingly, testing is a critical aspect of any installation. This involves working closely with the customer to ensure that the application fully meets the agreed specifications originally defined.
Installation of a software solution often requires data to be imported from previous applications. This work may require a certain amount of data ‘cleansing’ where previous applications have not been as well behaved as they should when storing data.
We can often update a software application remotely affecting all client PCs if the application was developed by Alliance Solutions. This is because the application code is normally centralised on one (or more) servers rather than on the client PCs.
Bespoke software updates can be delivered very rapidly using this technique. We have examples where change requests for an application have been implemented within 24 hours.
Supporting installed software applications is an essential part of the overall software service.
We are able to offer excellent levels of support for applications we have customised or developed in-house. This is because we offer the luxury of allowing our customers to talk directly to the development team rather than only through the support helpdesk.
This level of support saves everyone time (and money). In addition our support staff and developers can remotely control a customer’s PC at the customer’s request and see first hand what the user is seeing.
As a result of this level of support we are able to advise the user and resolve any issues extremely quickly.
This all helps us to build a very close and cooperative working relationship with our customers.
Find out more by contacting 0800 292 2100 or email software@alliancesolutions.co.uk