All Alliance Solutions employees undergo extensive training and are encouraged to become an expert in a field of their choosing. This ensures the company has a well rounded skill set to tackle client networks of varying complexity and size.
Our employee training program includes all aspects of practical and theoretical aspects of with working with our accredited partners, which include Microsoft, M-Files, PSI:Capture, 3CX, Kaspersky, Symantec, ZyXEL and many others.
Client testimonials are a good source of information on how well we are doing but we are often flattered by the number of thank you emails we receive.
We pride ourselves with offering a good service. This was recognised when were independently surveyed in an Independent Microsoft Customer Satisfaction survey, which put our technical support satisfaction at 94%.
The Microsoft Partner UK average is 69%
We believe these figures show our dedication to offering the best possible services to our customers.
In fact, the majority of our new customers come from referrals from our existing customers.