‘The team at Alliance Solutions are incredibly helpful and approachable. As a small Charity, we rely on their support to ensure that our office runs smoothly and efficiently. We’ve never been made to feel that they’re too busy to help us with an issue, however small it might be – their patience is truly amazing! It definitely puts our minds at ease having them as our IT support service.’
The Princes Trust for Children and the Arts
“If prompt resolution to software and hardware issues is what you need then you need look no further that Alliance. For over 10 years they have been our partner of choice. In that time not only have they looked after our day to day issues but they have also developed and continue to develop our bespoke ordering, warehousing, stock and invoicing system. Alliance are a key part of our operation.”
Quantrelle Packaging Solutions
“Alliance solutions have provided us with a fast pro-active service over the past 15+ years which has evolved to suit our needs and expectations. Common sense help and support along with systems advice has ensure that Richard Jackson Ltd’s infrastructure needs are full-filled. We would highly recommend Alliance Solutions services to any party.”
Richard Jackson Engineering Consultants
“We have found Alliance Solutions to be a friendly and professional service which understands our needs as a charity and can deliver the support we need flexibly and affordably. The team are very knowledgeable and solution focussed. They provide consistency and their systems give us the security and real time monitoring so that we have peace of mind with our IT and can focus our energies on delivering support for people.”
“Alliance Solutions have hosted my IT systems for six years. My business had very specific IT requirements and this platform was built specifically for JSH Project Management at a minimal cost to the business. Their technical support is second to none and any upgrades are completed with no disruption to the day to day running of my company. Excellent”
JSH Project Management
“We used to handle our IT issues in house using our own knowledge and experience. However, such is the speed at which technology moves forward it became clear that maintaining a complete understanding of the best IT solutions, software and hardware was becoming impossible. As a busy small company our IT systems are vital to our existence and survival but we just didn’t have the time, or aptitude, to ensure our systems ran smoothly. At a networking event I was introduced to Alliance Solutions and quickly saw that outsourcing our IT needs to a third party with all the relevant skills and experience was a sound business decision. Six years later and our association with Alliance Solutions still remains a sound business decision. Alliance Solutions are there to guide us through everything related to our IT needs and even when things do occasionally go wrong, having them available to get us back up and running quickly is an invaluable asset.”
GTS Ventilation Equipment
‘We’ve been using Alliance Solutions for many years to support our growing company and IT requirements. They have always proved reliable and knowledgeable. Issues have always been addressed and fixed promptly. I have no hesitation in recommending them to another company’.
‘Since switching to Alliance Solutions for our IT support and solutions we have finally found a company that actually cares, is cost effective and effortless to deal with’
Alliance Solutions are a credit to their industry. It is rare to have a long-term relationship with such professional consistency.
Douglas Chagweda CISSP ITIL
Spence Harris Hogan Architects
I would just like to say thank you to Ian for an incredibly smooth transition to new servers. The upgrade has gone very well and we are very happy with the process and sure will feel the benefit. As always a great job very well done.
New Economics Foundation
We appointed Alliance Solutions to look after our IT support in 2004. We had our internal IT manger, who left just over a year ago. Being slightly more exposed with no in house employee, we upgraded our level of support and looked at the market competition at the same. We were very happy to continue with Alliance and have found that the additional support has proved invaluable.
“I’m delighted with the move of our support contract so far, everyone is incredibly helpful and I really believe that there have been improvements already to our system, the team have been courteous, professional and dealt with problems efficiently and overall the Board of Directors have noticed this positive change in this area of the business. So thank you once again.”
I just felt I needed to say what I probably do not communicate to you often enough.
Ian Bird is a star and very big reason I send the (at least) once a day IT support sales call summarily packing. The other reason is just the attitude of all staff and the level of support and assistance we receive whether from the help desk (thanks Suraj!) or Ian Davis or Graham or all those who interface with us regularly or not
Big and warm thanks
New Economics Foundation
ASL’s approach to the work and their willingness to resolve each and every problem as it arose could not be faulted. Their programme of work was well organised and well executed within the anticipated timescale and, of course budget. The advice and information we received both before and during the installation was always pragmatic and resulted in an effective business tool which we expect to benefit the practice in many ways for a long time to come.
Vincent & Gorbing
Alliance Solutions Limited have been our IT support and service provider and more, for over 11 years, since the inception of our company. We have moved offices several times during that period and their help and reliability has always given us a smooth transition on each occasion. ASL provide a friendly, efficient and reliable service that has been completely consistent throughout, and absolutely nothing is ever too much trouble, from an urgent “call out” to assist with a server problem, right down to the basics of setting up a Blackberry or iPhone! Someone is always there to help
Richard Hatton Associates have been using Alliance solutions for all our IT and computer rated elements of our business since 2002. They have provided us with an excellent service in relation to service manage days for the server, firewalls and antivirus protection. We have purchased hardware through them too and found them to be very reasonable. Here’s to the next 13 years!
Richard Hatton Associates